1.2 3.4.1.1 Manage Customer Contacts

Reference: Enroll in Non-Billed Budget Process Model - Page 1 for the associated business process diagram.

Actor/Role: CSR

Description: The CSR or Authorized User enters necessary information about the Non Billed Budget Plan for the Customer. Refer to 3.4.1.1 Manage Customer Contacts.

Entities to Configure

•	Letter Template and Template

•	Customer Contact Class

•	Customer Contact Type

•	Customer Contact Class

•	Customer Contact Type

•	Customer Contact Characteristics